5

My son is going to school at UNT. I took him his Jeep that I had just done a lot of work to. On the way up a 5 hour drive the A/C went out. Lost the bearing. So I can’t drive back and I don’t have the tools to repair it myself. I asked the local Advance Auto who do they recommend. WITHOUT hesitation they suggest Strandes Garage and gave me the number. So I checked out all the reviews I could find and gave them a call on Monday morning and talked to TJ.

5

My son is going to school at UNT. I took him his Jeep that I had just done a lot of work to. On the way up a 5 hour drive the A/C went out. Lost the bearing. So I can’t drive back and I don’t have the tools to repair it myself. I asked the local Advance Auto who do they recommend. WITHOUT hesitation they suggest Strandes Garage and gave me the number. So I checked out all the reviews I could find and gave them a call on Monday morning and talked to TJ. He was extremely understanding and helpful even suggested a better repair then what I wanted but was willing to do it my way. I called him back this morning before my son dropped off the Jeep and asked him to do the repair the way he suggested. My son just picked up the Jeep and sent me text that it’s cooling great and making no noise. TJ took my payment over the phone. Thank goodness. The price is exactly what I expected to pay and what he quoted over the phone site unseen. I couldn’t have drove back to Denton and repaired myself for any less. Thanks for your help.

5

I honestly could not say enough good things about this place, they really went above and beyond for this mom of two little ones my ac had gone out and they did everything to be sure my truck was up and running. And they did! With great customer service. Very friendly and understanding of my wild ones � thank y'all!!

5

TJ and his team are the best! I have never been disappointed. They are honest and reasonable.

5

TJ and Joe were both extremely helpful and knowledgeable. I'd definitely recommend them if you need anything done on your car. They were much better than a few other places I've gone to around Denton.

5

TJ and Joe were both extremely helpful and knowledgeable. I'd definitely recommend them if you need anything done on your car. They were much better than a few other places I've gone to around Denton.

5

Best mechanic in town! TJ is upfront and honest about repairs and costs. There are never any hidden costs and I never doubt that my car is in good hands. I recommend Strande's Garage to everyone I know and always bring my car to them.

5

Strandes is where I always suggest people go when they have any kind of car problem in Denton. Kevin and the other mechanics there are smart, efficient, honest, and damn good at what they do. I've taken a 1969 van and a 2008 sedan to Strandes for everything over the last 5 years, and they always know how to help me out, and often how to save me some money in the process. Moreover, multiple friends whom I've sent to Strandes have come away singing their praises. They don't do every job under the sun, but whenever I've needed specialty work, Kevin knows just where to send me to get it done right. These guys have really earned my trust, and I recommend them without reservation.

5

Great service! They really care about their customers and walk them through the process. TJ is a fantastic manager as well!

1

**BUYER BEWARE** Took my Mustang to TJ and left it with him to replace the steering rack while we were out of town. I told him there was no rush to get it completed as we would be gone a week. Car was left with him on Wednesday with a GPS tracking device and by Thursday he nearly had the old part out and ready to install the new one. We left on Friday and on Saturday I received a notification from the GPS device that the car had exceeded 85 MPH. On Sunday I had received another notification that the car had exceeded 85 MPH so I begin to look into the notifications and the tracking of the vehicle to see where it was being driven. The trip on Sunday indicated that my Mustang had exceeded 100 MPH (101 to be exact) and was now in Downtown Dallas with the fuel gage on empty. At first I had thought it was stolen but it later returned to the address in Flower Mound where it had been parked Friday and Saturday night after it left his shop. When we confronted TJ about the incidents he had reasoning and excuses for all of it and never took ownership of the excessive speeding or joy riding and never apologized. TJ never offered to make this right and I didnt ask him to so I paid the full $1,800 bill without hesitation. TJ’s work is and seems to be good but he should not take advantage of his customers trust and vehicles.

Our manager (TJ) and staff of technicians ensure each and every vehicle is repaired to manufacture specification. The repair that took place on your vehicle involved replacing the electronic steering gear which has an immediate correlation to the steering angle sensor. The complexity of the repair on your vehicle was to appropriately calibrate the newly replaced steering gear to the steering angle sensor. Provided that our facility is closed on the weekend we ask for our fully licensed and insured technicians to facilitate road tests that involve lengthy drive cycles before or after normal business hours so that we don't delay returning other vehicles being serviced back to our other customers. We received the vehicle with a 1/4 tank of fuel and when it ran low we refueled it back to this level at no cost to you. Our staff knew that the vehicle you brought in was equipped with a GPS affixed to the OBD port, therefore our team had nothing to hide and we acted in good faith and were honest with you regarding what took place while the vehicle was being serviced. We drove the vehicle the way we did to ensure the vehicle was successfully repaired. The price you were charged for the repair was absolutely fair and hundreds of dollars cheaper than an industry average based off of data associated to other vehicles identical to yours. Our organization has been in business since 1962, we serve thousands of customers and consequently hold ourselves to the highest standard. We apologize sincerely if you are not satisfied with our service. Please call us with any questions or comments you may have. Your satisfaction is our priority. Thank you kindly for your feedback.

- Strande's Garage